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LIVE TRAINING

Intuit Accountant Suite

On December 31, 2026, QuickBooks Online Accountant will officially be discontinued and Intuit Accountant Suite will take its place. Join us for a hands-on tour of the new platform.

Troubleshooting: iPhoto Won’t Sync After iPhone 5 Update

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I had a customer who just upgraded to Lion and iPhone iOS 5. After the upgrade, his iPhoto albums would no longer sync. It would look like it worked, until the very end when the sync would quit.

To fix the problem, I found a website that told me that the photos database that iOS 2.0 -> 4.3.3 used is no longer compatible with iOS 5. You have to delete the database and allow iTunes 10.5 to create a new one that is iOS 5 compatible.

Go into the Finder, click on “Pictures” and look for a file called “iPhoto Library”. Right-click (or put 2 fingers on the track pad) and click it, and choose “Show Package Contents”.

Find a folder called “iPod Photo Cache” and delete it. Then, empty your Trash!

Next, close iTunes and relaunch it. The sync should now work.

Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named the 2026 Top ProAdvisor Educator by Insightful Accountant, Alicia is a nationally recognized QuickBooks Online expert with a Master’s in Teaching and decades of business consulting experience. Known for her patience, commitment, and approachable teaching style, she makes QuickBooks easier to understand for small business owners and accounting professionals alike, helping them build the skills they need to manage their finances with clarity and ease.
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named the 2026 Top ProAdvisor Educator by Insightful Accountant, Alicia is a nationally recognized QuickBooks Online expert with a Master’s in Teaching and decades of business consulting experience. Known for her patience, commitment, and approachable teaching style, she makes QuickBooks easier to understand for small business owners and accounting professionals alike, helping them build the skills they need to manage their finances with clarity and ease.
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