You work hard enough as it is!
Tired of spending your precious free time troubleshooting and asking others for tech help? Imagine leveraging technology to actually get your work done faster and more efficiently so that you can focus on what really matters: living life! Whether you’re a small business owner, independent bookkeeper, or just feel like you’re stuck in the past, we’re here for you.
Through our wide variety of support and training services, you’ll surprise yourself with how quickly you’ll lose those feelings of self-doubt and frustration. Those infuriating tech meltdowns will be a thing of the past (we’ve certainly all been there!). Who knows, you just might start loving technology as much as we do!
Not your average geek squad
Tech training comes in a wide variety of forms. Unfortunately, the most common seem to be dry, humorless, and eye-gougingly boring. Perhaps you’ve tried getting help before, but were met with overly-technical language that left you more confused than when you started. While we certainly love technology, the best part of our jobs is engaging with and helping our clients, and having a laugh while doing so.
We are certified to train and support all Apple products, Microsoft Office and QuickBooks on any platform. We know that these products have incredible potential to improve peoples’ lives, but often intimidate or frustrate the masses. Our goal is to build your confidence and teach you the tips and tricks to make these technologies work for you, rather than the other way around. Our low-pressure environment and flexible format, coupled with a dash of humor, will make you feel less alone and ready to tackle your next project head-on!
Get to know Royalwise
Royalwise is an Apple, Microsoft and Intuit-certified computer training and support company, founded by Jamie Pollock and Alicia Katz Pollock. With over 30 years of experience in the industry, we love coming up with creative solutions to everyday problems, and finding new and practical ways to wield technology.
When Alicia was just 13, she received her first Apple computer. Immediately, she started designing a database for her father’s dental practice to automatically send appointment reminders to his patients. Her passion for computers grew as she did. With an advanced teaching degree, a love of communication, a collection of certifications, and business consulting experience, Alicia is a highly-qualified, passionate, and patient trainer.
Jamie has worked as an independent business and tech consultant for many years, assisting large companies and small businesses in developing a wide variety of strategies and solutions. His past clients include Jantzen, Symantec and Intel, just to name a few. With an innate ability to explain complex topics, expertise in all things iPad and iPhone, and an infectious sense of humor, Jamie is a master at helping people become confident in everyday technologies.
Our mission is to teach you, at your speed, how to achieve your tech goals. Alternatively, if you’re not interested in learning how, we’re more than happy to do it for you!