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LIVE TRAINING

Customizing QBO

Learn to customize your QuickBooks Online dashboard, navigation, invoices, and bank feeds.

QuickBooks® Conversations On-the-Go

QuickBooks® Podcasts

Hear Alicia share her knowledge, insights, and favorite tips as a guest on podcasts across the industry. Perfect for learning while commuting, walking the dog, or taking a coffee break.

Latest QuickBooks® Podcasts:

Episode 148 | Intuit’s Q3 Earnings Report | Royalwise
QuickBooks
Alicia Katz Pollock

Intuit’s Q3 Earnings Report – Podcast

Podcast Episode Overview Intuit’s Q3 fiscal 2026 earnings call was packed with numbers, and with her co-hosts sitting this one out, Alicia goes through them one by one to explain what each actually signals for bookkeepers, accountants, and QuickBooks users. She breaks down the strength of QuickBooks Online and mid-market growth, the slowdown in Desktop and Mailchimp, AI already running

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Episode 147 | QBO Snooze You Lose! | Royalwise
QuickBooks
Alicia Katz Pollock

QBO Snooze You Lose! – Podcast

Podcast Episode Overview Alicia runs through the latest round of Intuit announcements, including invoice deposits, garnishment tracking in Payroll, batch bill pay for up to 50 payments at once, and a redesigned review-and-pay screen that now shows clients every open invoice. She also gets a little cynical about Intuit’s growing push to surface its own experts inside QuickBooks, where clients

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Episode 146 | 17% Layoffs, 83% Reorg | Royalwise
QuickBooks
Alicia Katz Pollock

17% Layoffs, 83% Reorg – Podcast

Podcast Episode Overview Intuit just cut 17% of its workforce, roughly 3,000 employees, and Alicia is joined by Dan DeLong and Matthew “Spot” Fulton to unpack what actually happened and why it isn’t the AI story everyone assumed. Drawing on Dan’s 18 years inside the company, they break down the real drivers behind the cuts, the unusually generous severance packages,

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Episode 145 | Now You Know, In the Know May 2026 | Royalwise
QuickBooks
Alicia Katz Pollock

Now You Know, In the Know May 2026 – Podcast

Podcast Episode Overview Alicia and Dan DeLong recap Intuit’s May In the Know webinar, led by the big reveal that the ProAdvisor program will sunset in early 2027 and return as Intuit ProPartner Accountants. They break down the three Intuit Accountant Suite tiers (the free Core, the paid Accelerate, and the per-client Books Close add-on), walking through custom fields, KPI

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Episode 144 | BDO Alliance Evolve 2026 Recap | Royalwise
QuickBooks
Alicia Katz Pollock

BDO Alliance Evolve 2026 Recap – Podcast

Podcast Episode Overview Alicia shares her experience at BDO Evolve 2026, covering the relationship-building mindset that changed how she approached the entire conference and a session on Gen Z in the workplace that has her rethinking how accounting firms onboard and develop new staff. She also reveals that Royal Wise took home a BDO Alliance Award for Growth Strategy and

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QuickBooks
Alicia Katz Pollock

Boiling Frogs: Some QBO Perspective – Podcast

Podcast Episode Overview Matthew “Spot” Fulton of Parkway Business Solutions rejoins Alicia after a year-long sabbatical to share something surprisingly useful: a totally fresh perspective on QBO’s new interface, AI features, and bank feeds. Having missed the frustrating transition period, Spot logged back in without the emotional baggage of watching features break in real time — and found things better

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