Why is Music Playing Through Car Bluetooth During a Phone Call?

iPhone Bluetooth Off

Table of Contents

After a recent iOS 7 update, when I’m on a phone call and I turn on my car, the car switches the call to my car’s Bluetooth speakers… and music starts playing too. It’s not only annoying, but it’s unprofessional as well!

Here’s how to stop it from happening:

iPhone Bluetooth OffOn iPhone

1. Settings -> Bluetooth ->Turn OFF Bluetooth

2. Settings -> Bluetooth ->Turn ON Bluetooth

3. Locate your car audio system  -> Click the arrow icon ->  Click “Forget this Device”

4. Settings -> Bluetooth ->Turn OFF Bluetooth

5. Close all open “Music” and “Phone” apps on your iPhone, including Pandora, YouTube, and any others.

On Vehicle

6. In your vehicle’s settings you must delete any existing Phone or Audio player profiles.  Refer to your owners manual for these instructions.

7. Verify that you no longer have any Phone or Audio profiles existing in your vehicle’s audio system.

8. Turn OFF your vehicle completely -> Wait 30 seconds for your internal RAM to clear in your vehicle

9. Turn ON your vehicle.

10. Begin the process to pair your iPhone in your vehicle’s audio system. You should have the options to pair as a “Phone Only” or “Phone + Internal Audio”.  Select whichever option applies to you.  Your vehicle’s audio system should now provide you with a passcode for pairing.

On iPhone

11. Settings -> Bluetooth ->Turn ON Bluetooth

12. Select the newly detected Bluetooth audio player.

13. Enter Passcode -> Click “Pair” on the top right of the screen.

At this point your iPhone should work properly with all controls in your vehicle’s audio system.

Having a problem with your iPhone? Let us know in the comments. We may write about it in an upcoming post!

Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Don't forget to share this post.
Related Articles
QuickBooks Online Training Blog | Header Image | Royalwise
QuickBooks
Alicia Katz Pollock
The QuickBooks Online Training Revolution Has Begun

(Watch the video above to hear the full story straight about QuickBooks Online Training from Alicia Katz Pollock.) The accounting industry is undergoing a seismic shift. What used to be a solo bookkeeper’s job is now handled by entire departments inside CAS practices and tax firms. The pressure is on for staff at all levels to really know what they’re doing in

Read More »
QuickBooks Online Reports
QuickBooks
Alicia Katz Pollock
Unlocking the Power of QuickBooks Online Reports

Unlocking the Power of QuickBooks Online Reports: A Deep Dive for Bookkeepers and Business Owners Let’s face it, we all love those satisfying “cha-chings” as payments hit our bank accounts. But as bookkeepers and business owners, we know that the true story of our financial health lies deeper, within the reports nestled inside QuickBooks Online (QBO). It’s easy to get

Read More »
Year-end Cleanup in QuickBooks Online
QuickBooks
Payden Miller
Year-End Cleanup in QuickBooks Online: Your Guide to a Sparkling Clean Start!

Hey everyone, Alicia Katz Pollock here! As we gear up for tax season, I want to talk about one of my favorite topics: Year-end Cleanup in QuickBooks Online. Yes, I know, “cleanup” doesn’t usually spark joy, but trust me, a little QBO spring cleaning can make a world of difference for your peace of mind and, most importantly, for accurate

Read More »