What to Do When Your Cursor Jumps Around in Word

by | Sep 17, 2013

Cursor Jumps Around in Word?

Today I had a customer who would type in Microsoft Word 2011 for Mac, and her page would jump around. Her cursor would move to different parts of the document!

At first I didn’t believe her, just like none of the other techs did. Then it happened to me while I was showing her how to work with numbered lists!

Other support pros had her delete and reinstall the software, and jump through other hoops, to no end. They thought maybe her trackpad was too sensitive, but she wasn’t even touching it.

I solved it! We went to the Review tab, and even though Change Tracking was off, the Tracking view said, “Final Showing Markup.” We changed this dropdown menu to “Final” and the jumping stopped!

This is just one example of the fun tips and tricks I teach in my Microsoft Word training online!

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About Alicia Katz Pollock

With a Masters in Teaching from Tufts University, a QuickBooks®️ Online Advanced Certification and more than 30 years’ experience in the tech industry, Alicia is passionate about finding creative, practical solutions to complex and everyday tech problems. She also loves a good laugh!

Comments

1 Comment

  1. PG

    i personally think techies should be banned from answering questions on the internet. you people assume that the general person, knows all of the facts you know. A long time ago I learned to always write posts to someone in grade 6. Could a child understand what you are saying

    Your answer We went to the Review tab, and even though Change Tracking was off, the Tracking view said, “Final Showing Markup.” We changed this dropdown menu to “Final” and the jumping stopped!

    what is the review tab
    where is the review tab and how to I get there
    Where do I find the Change tracking option?

    without these facts, for the average person your post is virtually useless

    Reply

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