Days
Hours
Minutes
Seconds

Upcoming TRAINING

The Accounting Life Cycle

Join Mariette Martinez and Alicia Katz Pollock for a guided, five-week accounting and financial literacy experience designed to help bookkeepers connect the dots between everyday bookkeeping, financial reporting, client communication, and year-end readiness.

It’s Recertification Season! – Podcast

Episode 142 | It’s Recertification Season | Royalwise

Table of Contents

Podcast Episode Overview

Alicia and guest Matthew Fulton break down everything covered on the QuickBooks Online ProAdvisor Level 1 and Level 2 recertification exams, from test-taking strategies to a deep walkthrough of the new features Intuit is testing you on. Along the way they unpack the expanded AI capabilities built into QBO, including the business feed, Finance AI, the Customer Hub, and the new analytics dashboards. If recertification season has been sitting on your to-do list, this episode is the push and the prep you need.

Creators & Guests

  • Host – Alicia Katz Pollock, MAT
  • Guest – Matthew “Spot” Fulton

Sponsors

Podcast Highlights

(00:00) – Welcome to the Unofficial QuickBooks Podcast
(01:21) – Recertification Season Basics
(02:25) – Level 1 vs Level 2 Value
(03:46) – How the Tests Changed
(04:57) – Prep Tips and Training
(09:01) – Open Book Test Strategy
(16:59) – Why Recertify Every Year
(18:44) – This Year New Platform
(23:39) – Exam Objectives Overview
(29:58) – Interface and Shortcuts
(32:39) – AI Features Breakdown
(36:50) – AI Models Privacy and HI
(42:49) – Sales Menu Overhaul
(43:49) – Customer Hub Focus
(44:35) – Inventory Upgrades
(46:44) – Sales Orders Evolve
(47:44) – Customer Hub CRM Tools
(49:02) – Contracts Scheduling Calls
(50:09) – Test Strategy Insights
(51:55) – Expenses Vendor Updates
(54:00) – Bill Pay Limits Approvals
(56:28) – Bank Feeds Extraction Reconcile
(58:53) – aaaaaaaa port Insights
(01:08:39) – Level Two Projects Reports
(01:10:16) – Modern Reports Scheduling
(01:11:31) – Calculated Fields KPI Scorecard
(01:16:18) – Wrap Up Next Steps

Links

Connect with Matthew

Alicia’s Upcoming Classes

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.
Join our LinkedIn community at https://www.linkedin.com/groups/14630719/
Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1

Sign up to Earmark to earn free CPE for listening to this podcast
https://www.earmark.app/onboarding

 

This podcast is independently operated and is not affiliated with or endorsed by Intuit Inc. or QuickBooks®. Any references to Intuit and QuickBooks products are made solely for the purpose of discussing the topics related to the company and its software.

Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named the 2026 Top ProAdvisor Educator by Insightful Accountant, Alicia is a nationally recognized QuickBooks Online expert with a Master’s in Teaching and decades of business consulting experience. Known for her patience, commitment, and approachable teaching style, she makes QuickBooks easier to understand for small business owners and accounting professionals alike, helping them build the skills they need to manage their finances with clarity and ease.
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named the 2026 Top ProAdvisor Educator by Insightful Accountant, Alicia is a nationally recognized QuickBooks Online expert with a Master’s in Teaching and decades of business consulting experience. Known for her patience, commitment, and approachable teaching style, she makes QuickBooks easier to understand for small business owners and accounting professionals alike, helping them build the skills they need to manage their finances with clarity and ease.
Don't forget to share this post.
Related Articles
QuickBooks
Alicia Katz Pollock
Boiling Frogs: Some QBO Perspective – Podcast

Podcast Episode Overview Matthew “Spot” Fulton of Parkway Business Solutions rejoins Alicia after a year-long sabbatical to share something surprisingly useful: a totally fresh perspective on QBO’s new interface, AI features, and bank feeds. Having missed the frustrating transition period, Spot logged back in without the emotional baggage of watching features break in real time — and found things better

Read More »
Episode 141 | Why Brilliant Bookkeepers Undervalue Themselves | Royalwise
QuickBooks
Alicia Katz Pollock
Why Brilliant Bookkeepers Undervalue Themselves – Podcast

Podcast Episode Overview In a special crossover episode with the Unofficial QuickBooks Accountants Podcast, Nancy and Questian are joined by Alicia Katz Pollock to dig into why so many technically skilled bookkeepers struggle to charge what they’re worth — and what it takes to bridge the gap between expertise and authority. Alicia gets candid about her own discomfort with pricing,

Read More »
Episode 140 | RIP Classic Reports, Long Live Modern | Royalwise
QuickBooks
Alicia Katz Pollock
RIP Classic Reports, Long Live Modern (with Hector Garcia) – Podcast

Podcast Episode Overview QuickBooks Online is retiring Classic Reports on May 22nd, and Hector Garcia is back to make sure Intuit is listening. He crowd-sourced a massive feedback thread from the accounting community and walks Alicia through what’s still broken in Modern Reports — from PDF formatting and Excel export issues to drill-down behavior, column sorting, and features gated behind

Read More »