About Us
James 'Jamie' Pollock
Jamie's Apple Expertise:
Jamie's Expertise:
Apple Trainer • Business & Tech Consultant • Co-Founder of Royalwise
Jamie’s expertise spans everything from one-on-one troubleshooting to live Apple training sessions and speaking engagements. Whether you’re an individual looking to get more out of your iPhone, or a business integrating Apple devices company-wide, Jamie simply makes technology work.
Jamie's Background:
Jamie Pollock is a seasoned Apple technology trainer and business consultant with a gift for making complex topics understandable and even entertaining.
For decades, he’s worked with both large companies and small businesses to develop smart, practical tech strategies. His past consulting clients include Jantzen, Symantec, and Intel, to name a few.
Jamie's Teaching Approach:
With expertise spanning the entire Apple ecosystem, including iPad, iPhone, iMac, and Apple Watch. Jamie helps people become confident, capable users of their technology.
His teaching style blends clear explanations, real-world problem solving, and an infectious sense of humor, making him a trusted trainer for individuals, businesses, and professionals alike.
Jamie Pollock
Jamie's most recent content.
Zoom Share iPhone/iPad via AirPlay blocked by macOS Monterey AirPlay to Mac feature
Every Fall, Apple launches new versions of all of its operating systems and I always cover the new features in my “What’s New” courses. When I teach my iOS classes, I love to display my iPhone or iPad on the screen and share it with the audience so that I can demonstrate the features. A few weeks ago, I did
The Complete iPhone Screenshot Tutorial
The Complete iPhone Screenshot Tutorial Have you ever had a photo come up on a website, in an app, or on social media that you want to save, but there’s no download button? That’s a perfect time to take a screenshot! Hello, my name is Jamie Pollock and in case this is your first time here, I’ve spent the
How to Screenshot on Mac: All you Need to Know!
How to Screenshot on Mac During our Mac training classes, we often get asked about screenshots. How do you take a screenshot on Mac? How can you easily edit them after? What do you do if things aren’t working? Keep scrolling to learn more, or watch our screenshot on Mac video tutorial below! What is a Mac Screenshot? Taking
Apple & HP Printer Snafu
No, your HP Printer did not give your Apple computer malware!!! HP and Apple have been dealing with some ongoing technical difficulties that are creating unforeseen challenges for HP users. An unfortunate code-signing mixup has disabled printing abilities for many HP users who have macOS 10.14 Mojave and 10.15 Catalina operating systems. HP accidentally and unintentionally revoked the
Fake Computer Support Phone Calls During Covid
When we say “stay safe,” we generally mean, “I hope you don’t get the Coronavirus disease.” Perhaps “stay safe” should also apply to protecting yourself from cybercriminals who are trying to profit from pandemic fears. Because of Covid-19, there has been a new onslaught of computer viruses, email phishing scams, malicious text messages, and ransomware. However, there’s another type of
What Has Royalwise Been Up To This Week?
Hi everyone, Jamie here. Just wanted to let you know what we, here at Royalwise Solutions, have been up to these last couple of weeks. Alicia, Jef, and I have been giving FREE weekly classes to teach people how to use the Zoom internet video platform for Meetings and Webinars. I want to thank all of you who participated in