by Jamie Pollock | May 2, 2014 | Tips & Tricks
I’m frequently asked if the built-in wireless of a Comcast or Century Link modem is comparable to an Apple Airport wireless router. One of mantras when dealing with technology is: “Apples to Apples and I can guarantee it will work; Apples to Oranges and I’m just...
by Alicia Katz Pollock | Apr 29, 2014 | Tips & Tricks
Having trouble connecting to the Internet? This month, Alicia was a guest speaker at the Naples Mac Users Group. She walked the group through the steps to troubleshoot Wi-Fi connectivity issues. Watch the video for useful tips and tricks that will relieve your...
by Alicia Katz Pollock | Feb 10, 2014 | Tips & Tricks
One of the benefits of Apple products is that the company has gone to great lengths to make the underlying technology invisible, to the extent possible. Think about Internet connectivity. Remember the lengthy screech and squeal of a modem handshaking with your ISP?...
by Alicia Katz Pollock | Sep 17, 2013 | Tips & Tricks
Normally, when you start up your MacBook Pro or any other laptop, it joins your home or office network automatically. Today I had a customer whose laptop wouldn’t connect unless she manually clicked on the Airport icon in the menu bar and selected her home...