Comprehensive Training for QuickBooks^®

Alicia was very knowledgeable about any computer problems and applications we discussed. I had accumulated a lot of 'can I and if not, why not questions,' which she fielded very well. She also helped me design a template for my book inventory. She reviewed my equipment and made recommendations to improve it. Unfortunately, she had to point out that I am living in the stone age with some of my stuff and explained what new replacements would do to help. Not a sales pitch but, I felt, a helpful commentary for someone like me with limited exposure to the changing computer world. I would certainly recommend her to any skill level client.

Alicia is an amazing, confident, and very patient teacher. She has helped our business a lot. We did not know what we did not know, but Alicia showed us shortcuts, useful reports, and how to make the most of QuickBooks. She has even helped us out in emergencies on short notice, but we still use her services for ongoing training as well. I would recommend working with Alicia over going to a QuickBooks workshop any day. She can tell you exactly what you need to know for your business and QuickBooks. It is a very fast and efficient way to learn. We highly recommend her.

I've been using Quickbooks for about a year and I've loved it but felt intimidated by things I couldn't quite understand on both the software and bookkeeping side - I was so impressed by the wealth of knowledge Alicia had to offer on both accounts. I was also really impressed by her friendly, easy to follow teaching style and ability to clearly answer questions and come up with solutions for even convoluted problems. And, I went home with a QuickBooks guide to refer to! I've taken a number of software classes, and it's so nice to have a guide to refer to as sometimes concepts get fuzzy after time. Such a great bonus! I was delighted to not only learn more about the software, but also to learn practical tools and ideas for running a profitable business. Even if you've been using QuickBooks awhile, I highly recommend taking her class to round out your knowledge and make the most of the software, and your business' financial potential, to boot!

Really easy to work with, very knowledgeable. I had been flailing away at QuickBooks by myself and failing, but Alicia straightened everything out and got the books in order.

My first experience with Alicia, she was great. She took a look at my current QuickBooks setup, including some problems with corrupted files and lost data, and recommended some changes. She then provided some initial training on a new QuickBooks online setup.

My QuickBooks experience is limited to inputting data. Alicia was very thorough with qualities of a good teacher - that is repeating, illustrating information.

My first experience with Alicia, she was great. She took a look at my current QuickBooks setup, including some problems with corrupted files and lost data, and recommended some changes. She then provided some initial training on a new QuickBooks online setup.

I took both the introductory and advanced classes for QuickBooks with Alicia. I found her to be very knowledgeable and accommodating. I had all of my questions answered and I appreciate that she offered some follow up phone time after the class. I would definitely use her services in the future.

The classes I took with Alicia on QuickBooks for Mac was very informative. I don't know much about computers. Her step-by-step instruction have made it so easy to follow and perform the task that I need for my business. She also purchased, installed, and has taught me to use my New LightSpeed POS system, which has been a great experience that will make my workflow much easier. Thank You Alicia for making my life easier.

I asked Alicia for help with a persistent error message in QB Pro 2009 when backing up. I also needed to remove a long-departed partner as the QuickBooks Administrator. Alicia was a great consultant. She started by asking logical questions to understand the problem. She upgraded me to QuickBooks Pro 2014, yet the problem remained. Then the fun began. She worked through logical possibilities and explained her approach as she went forward. Eventually, she found the problem. She also succeeded in changing the QB Administrator. I had earlier consulted the QB 2009 Community on this task without success. I highly recommend Alicia; in fact, I have already done so to my accountant and financial advisor. She knows QuickBooks cold, but also understands the technical issues. She's efficient, very focused, and quite reasonable: in every sense, a Pro.

I want you to know that I had a wrap up with the law firm this week.  It was very positive.  Their IT specialist specifically mentioned that she greatly appreciated your coaching about training approach and working with who are not always good at remembering everything they are hearing.  So thanks for that voice of reason. You made a very positive impact!

I was midway through setting up QuickBooks when I called Alicia. She was able to quickly focus on my particular needs, answer my questions, and set up payment processing methods that work best for my situation. Her broader knowledge of business and website design addressed other aspects of my business as well.

Alicia Pollock came to our home in the evening and resolved our current computer issues. She figured out why we couldn’t install any new software! I will definitely call on her for services in the future. And, she was nice!

A multiple business owner herself, Alicia really understands the nuances of what makes a business work. Recently she helped us to generate a sales projection report as well as forecast the direction of our company. Both tasks have proven to be greatly beneficial!

Alicia is well versed with QuickBooks and was able to walk me through setting up 2 companies and hands on training to be able to manage these accounts on my own. She was efficient and fair in accounting for her time and makes herself available for follow up. I would use her again and recommend her to other business owners looking to get QuickBooks consulting.

Alicia has helped us make several technological improvements. We were having problems producing statements with QuickBooks Statement Writer on our secure network. She diagnosed the problem quickly and our IT Manager implemented the changes she suggested. She recently conducted a two hour long Excel training class that covered material for beginners through advanced users. Everyone walked away from the class feeling they had learned several new tricks.

You are worth 10 times what you're paid. If it weren't for you, this was going back with a sledgehammer.

She knows so much! And her level of attention to detail is amazing.

Alicia has a truly epic understanding of the program and was very patient and efficient at helping us clean up our online QB. I'd recommend her any day and hope to continue to work with her in the future.

Alicia's knowledge of Quickbooks is excellent!  She was on-site at our Portland office for a day.  It was money well spent.  Thank you Alicia!

Your follow up and patience are amazing!!!

Last year I got back over $12,000 because of Alicia’s detailed work. Alicia is the most affordable bookkeeping systems advisor I’ve ever met. Let me explain, she knows QB better than anyone I’ve ever met. She is very fast, thorough and relentless. I’d say she is 4 times faster than me, and more than twice as fast as most, who might charge half as much.

I have an appointment in November to finish up. I am sure my questions can be answered then. The help so far has been fantastic. I am so glad I found you!

Alicia did a great job of breaking down a lot of information into manageable pieces. She is prompt, organized, personable and focuses on making the best use of the time allotted. I appreciate her professionalism.

I hired Alicia for a one-on-one session at my office. She helped me make some templates that I will need to use in my daily work. Her method of having the client develop the spreadsheet themselves, so that you learn by doing is awesome. With just a few hours of instruction, I was off and running. She is extremely knowledgeable! I can't recommend her highly enough!

Thanks again for helping me get onto QBO with Feet on the Earth. It is SO easy to keep up with my bookkeeping when most things are entered automatically and all I have to do is check and edit some of the info every couple of days. I love the way it is organized and that I can search for any transaction or category of transaction at anytime and find what I am looking for - yay! I am truly in awe of how easy it is to use this. I wish I’d switched sooner. Thanks for getting me over the hurdle of making the change and giving your time/energy to FOTE to support my efforts here.

After having a small handful of Royalwise trainings under my belt I wanted to share with others how valuable I find them. The content incredible, relevant and taught in great depth. In addition Alicia’s tempo and ability to field questions while still keeping the group on track is on par with any of the best webinar hosts I have ever seen. Whether you are a QB veteran, newbie, business owner, or consultant, Royalwise has trainings that im sure you will find 100% time positive. Thanks Alicia for the great content!

We are absolutely thrilled with our association with Royalwise Solutions! Our Quickbooks organizational platform has never been as efficient and streamlined as it is now! With the training and support we are able to stay functional and current for the first time in years! We have already referred several other small businesses.

This course has provided me with countless tips on how to effectively operate QuickBooks Online (QBO). The teaching method overall is straightforward and concise, while definitely not being too simple. Eleven moderately challenging quizzes at the end of each module, were what I found to be especially enlightening. In addition to being able to take the course in the suggested sequence, it is also an effortless click of a button to revisit the site at any time and re-watch videos or study past quizzes if you need a refresher. I recommend this course to everyone, regardless of their current level of knowledge about QBO – trust me, you will benefit from this course!

I learned more in one hour than I taught myself all last year. That one thing I just learned, that was worth the entire price of the session.

Some videos, like yours, are outstanding. Others are full of words and lacking good content.

I'm the new office manager at CiiTA, LLC and I have some, but limited accounting experience. My interim responsibilities (until we can hire more staff) include managing our QuickBooks Online. Alicia's expertise, patience, and extraordinarily useful guides were invaluable in getting a handle on how to manage the books for this small business. She brought up many questions I didn't know to ask (but should!) and answered others that I needed immediate direction on. CiiTA is looking forward to other opportunities to tap into Alicia's extensive knowledge as our company grows and flourishes.

Your advice has helped me be a better trainer.

Alicia is always available to answer a question by phone as they arise, certainly not the norm in today’s world. Whether you’re working on a personal budget, setting up or reorganizing a business accounting system, I would highly recommend Alicia Katz Pollock!

Today's event was so useful. Alicia was a great speaker. Will be using some of the information for sure in the coming months. Have a lovely evening!

I attended a beginning Quickbooks class, with four parts, one every week. I drove 2 1/2 hours one way, rented a hotel etc.. The first class was confusing enough with all of the new vocabulary. Then the class was canceled because the teacher had passed away. So I have been stumbling along for quite awhile. Thankful that I found you..no travel needed, I can listen as many times as I need, your instructions are clear and understandable. Blessings.

Thank you so much for making this so easy to understand. After attending your webinar, I had so much hope and confidence that I could learn this material, I am going to start the Pro Advisor certification program. I really appreciate your kindness, patience and encouragement.

After taking Alicia's Quickbooks class, she worked with me one-on-one during the holidays to launch our new Quickbooks for the New Year. Between the instruction manual she created specifically for our Quickbooks and access to her tutorial videos we are well on our way to helping our business grow! We highly recommend you to other business owners. CALL ALICIA!

I knew as soon as we met Alicia that she was the one. We got down to business immediately and her calm demeanor besides her professionalism really made the process clear and focused. Alicia knows her business inside and out and her expertise goes way beyond the ‘bottom line’.

Thank you, thank you, thank you! After hours and hours and hours, it all started to make sense. I finished up a few minutes ago, and sent it to my husband to see how my Mac would translate on his PC before I send it, first thing, to my client. So one more big thank you!

I appreciated the work on my QuickBooks. She eliminated a lot of things I had put in. It is now easy for me to use. I think I have used her about 3-4 times. She is very good. I have one more appointment with her to finish adjusting QuickBooks to make it easier. She also made it so that my bank statements will come directly to the computer. She has done great work.

You are the 'BOMB' on e-mail responses! SERIOUSLY. I hold you in very high regard. Thanks for all!

Whenever I asked a question I never had to wait too long for an answer.

I enjoy having Alicia as a teacher for my computer classes because she is very thorough in her lessons and involved in each student's learning process.

We are absolutely thrilled with our association with Royalwise Solutions! Our QuickBooks organizational platform has never been as efficient and streamlined as it is now! With the training and support we are able to stay functional and current for the first time in years! We have already referred several other small businesses.

Thanks for all of your work. Barbara and Sam are both really happy with the work you have done with them and really like working with you. Thanks.

I would like to thank you for all your help and services!!  I found you to be wonderful to work with and I will keep you in mind for any needed services in the future, or referrals.