by Alicia Katz Pollock | Jan 22, 2014 | Tips & Tricks
Several years ago, I was helping a client upgrade her Mac running Mac OS X 10.5 Leopard, but she couldn’t remember her administrator password. Because she also couldn’t find the original system CDs that shipped with her iMac, I had to resort to some advanced...
by Alicia Katz Pollock | Jan 13, 2014 | Tips & Tricks
When you’re on a laptop, battery drain is always a concern. Obviously, you want your battery to last as long as possible so that you can get as much work done as you can (or have as much fun as you can). Apple’s OSX 10.9 Mavericks has a new feature that I...
by Jamie Pollock | Jan 4, 2014 | Tips & Tricks
Dictation on Mac Of all the new features that Apple has introduced lately, Dictation is one of my favorites. It’s a new technology and has some kinks to work out, but all in all, I think it’s a great addition to OSX. Using dictation, you can literately dictate...
by Jamie Pollock | Oct 24, 2013 | Tips & Tricks
We have been fighting with Gmail in Apple Mail for a good long time now and never really could understand how or why Gmail works the way it does. Now with the new Apple Mail in OSX 10.9 Mavericks, things have come to a head. The biggest thing I want to point out is...
by Alicia Katz Pollock | Sep 17, 2013 | Tips & Tricks
Normally, when you start up your MacBook Pro or any other laptop, it joins your home or office network automatically. Today I had a customer whose laptop wouldn’t connect unless she manually clicked on the Airport icon in the menu bar and selected her home...
