Sending Invoices From Gmail Addresses in QuickBooks Online
One of the latest innovations in QuickBooks Online is the ability to send invoices to clients using your company’s gmail account instead of using QuickBooks’s internal email system.
The advantage is that when your customer gets your invoice, it looks like it came from your gmail account, and they can reply to it.
Note, though, that the invoice does not show up in your gmail account’s Sent folder, because the gmail address is really a Reply To address, not the actual server itself.
In a way, it’s the best of both worlds, since you can still open the invoice and see the date and time it was sent, and when the customer Viewed it.
This new feature creates a personalized experience for your customers, and I’m glad Intuit listened to our feedback and included this great new option!
Thank you for this. Are you able to add more than one gmail address, ie if you are sending invoices from two different locations/classes?
If you have Locations turned on, there’s a setting allowing you to specify separate address & email address settings. I haven’t tried, but if you give each Location its own email address, you should be able to send each invoice using the gmail address assigned to that location.
What if I want to send it from my email and see it in my sent folder?
When you send from a Gmail address, you will see it in your Sent folder!