Sending Invoices From Gmail Addresses in QuickBooks Online

by | Jun 2, 2020

Sending Invoices From Gmail Addresses in QuickBooks Online

One of the latest innovations in QuickBooks Online is the ability to send invoices to clients using your company’s gmail account instead of using QuickBooks’s internal email system.  

The advantage is that when your customer gets your invoice, it looks like it came from your gmail account, and they can reply to it.

Note, though, that the invoice does not show up in your gmail account’s Sent folder, because the gmail address is really a Reply To address, not the actual server itself.

In a way, it’s the best of both worlds, since you can still open the invoice and see the date and time it was sent, and when the customer Viewed it.

This new feature creates a personalized experience for your customers, and I’m glad Intuit listened to our feedback and included this great new option!

About Alicia Katz Pollock

Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.

Comments

4 Comments

  1. Nadeen Mannen

    Thank you for this. Are you able to add more than one gmail address, ie if you are sending invoices from two different locations/classes?

    Reply
    • Alicia Katz Pollock

      If you have Locations turned on, there’s a setting allowing you to specify separate address & email address settings. I haven’t tried, but if you give each Location its own email address, you should be able to send each invoice using the gmail address assigned to that location.

      Reply
  2. Paula s Carter

    What if I want to send it from my email and see it in my sent folder?

    Reply
    • Alicia Katz Pollock

      When you send from a Gmail address, you will see it in your Sent folder!

      Reply

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