Days
Hours
Minutes
Seconds

QuickBooks Online

Complete Hands-On Training

Learn QuickBooks Online in 12 weeks with our hands-on step-by-step guided course.

QBO’s Price Rules

Table of Contents

Look what I found!

In QBO, if you charge different prices to different types of Customers, you no longer have to track who gets what pricing by using the Notes, or an external document. Instead, turn on Price Rules!

This flexible tool allows you to:

  • Charge different prices for Retail, Wholesale, Manufacturing, and Friends & Family
  • Apply discounts to various products
  • Put specific items on sale for a designated time
  • Customers can be assigned a default Price Rule.

Turn on the Price Rules in Gear > Account and Settings > Sales.
Customers can be assigned a default Price Rule. When you create Price Rules according to Customer Type, each Customer will default to the desired price:
1. Go into the Customer Type button in the Customer Center.
2. Define your Customer Types.
3. To assign a Customer Type to each Customer, Edit the Customer’s Details, and go to the Additional Information tab. Assign each Customer to their associated Type.
4. Or, assign Customer Types in bulk by checking them off in your Customer Center, clicking Batch Action, and choosing Select Customer Type.
To create the Price Rules, go to the Gear > All Lists > Price Rules.
  1. If you’re having a sale, use a Price Rule with a Start date and End date.
  2. Assign Price Rules to Customers individually, or by Type.
  3. Assign Prices to Products individually, by type of Product, or by Category.
  4. Adjust the prices either by Percentage or Fixed Rate. You can increase or decrease the prices, and Round up or down.
  5. Click Apply to see all the prices adjust at once.
To use your Price Rules, create an Invoice or Sales Receipt. The Rate field now has a dropdown arrow to choose the correct price. If you had assigned a Customer Type to the Customer, that Rate will show as the default.
Like this article? Check out our Look What I Found course. It’s free!
Need more QBO training? Check out our QBO Course Catalog!
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Don't forget to share this post.
Related Articles
Episode 132 | Keep Changing My Software | Blog Header | Royalwise
QuickBooks
Alicia Katz Pollock
Keep Changing My Software! (Wheel of Rants) – Podcast

Podcast Episode Overview Alicia and Dan spin the Wheel of Rants and land on a topic that hits close to home: constant software changes. From QuickBooks’ modern reports rollout to Microsoft quietly burying features inside Copilot, they unpack why unexpected changes feel so disorienting, even when the updates are improvements. The conversation broadens into AI’s growing impact on the entire

Read More »
Episode 131 | QuickBooks February 2026 Release | Blog Header | Royalwise
QuickBooks
Alicia Katz Pollock
QuickBooks February 2026 Releases (Podcast)

Podcast Episode Overview Alicia recaps Intuit’s February ProAdvisor In the Know webinar, covering a packed slate of product updates across QuickBooks Online, Intuit Enterprise Suite, and the newly renamed Intuit Accountant Suite. Highlights include a new Affirm Buy Now Pay Later option appearing on invoices, major bank feed customization improvements, an AI-powered deduction maximizer for business owners, and new construction-specific

Read More »
Episode 130 | Intuit Accountant Suite | Blog Header | Royalwise
QuickBooks
Alicia Katz Pollock
Intuit Accountant Suite: Accelerate & Books Close – Deep Dive (Podcast)

Podcast Episode Overview Intuit moved up the pricing deadline for Accountant Suite add-ons to May 1st, which means less time to evaluate whether Books Close and the Accelerate dashboard are worth paying for. Dan DeLong walks Alicia through a live demo of Books Close — including reconciliation from outside the client file, transaction anomaly detection, W-9/1099 management, and the team

Read More »