Why is Music Playing Through Car Bluetooth During a Phone Call?

iPhone Bluetooth Off

Table of Contents

After a recent iOS 7 update, when I’m on a phone call and I turn on my car, the car switches the call to my car’s Bluetooth speakers… and music starts playing too. It’s not only annoying, but it’s unprofessional as well!

Here’s how to stop it from happening:

iPhone Bluetooth OffOn iPhone

1. Settings -> Bluetooth ->Turn OFF Bluetooth

2. Settings -> Bluetooth ->Turn ON Bluetooth

3. Locate your car audio system  -> Click the arrow icon ->  Click “Forget this Device”

4. Settings -> Bluetooth ->Turn OFF Bluetooth

5. Close all open “Music” and “Phone” apps on your iPhone, including Pandora, YouTube, and any others.

On Vehicle

6. In your vehicle’s settings you must delete any existing Phone or Audio player profiles.  Refer to your owners manual for these instructions.

7. Verify that you no longer have any Phone or Audio profiles existing in your vehicle’s audio system.

8. Turn OFF your vehicle completely -> Wait 30 seconds for your internal RAM to clear in your vehicle

9. Turn ON your vehicle.

10. Begin the process to pair your iPhone in your vehicle’s audio system. You should have the options to pair as a “Phone Only” or “Phone + Internal Audio”.  Select whichever option applies to you.  Your vehicle’s audio system should now provide you with a passcode for pairing.

On iPhone

11. Settings -> Bluetooth ->Turn ON Bluetooth

12. Select the newly detected Bluetooth audio player.

13. Enter Passcode -> Click “Pair” on the top right of the screen.

At this point your iPhone should work properly with all controls in your vehicle’s audio system.

Having a problem with your iPhone? Let us know in the comments. We may write about it in an upcoming post!

Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Don't forget to share this post.
Related Articles
QBO Bootcamp Press Release | Blog Header Image | Royalwise
QuickBooks
Payden Miller
How QBO Bootcamp is Changing the Game for Small Business Owners

If you’ve ever felt overwhelmed by your business finances, you’re not alone. Managing books, keeping up with tax prep, and understanding accounting software can be daunting—especially for small business owners. But a new book by Alicia Katz Pollock, QBO Bootcamp: From Setup to Tax Time, is here to help—and it’s already receiving glowing praise. A 5-Star Guide That Makes Finance Manageable

Read More »
Two Accounting Apps | Blog Post Header Image | Royalwise
QuickBooks
Brandon Mateika
When Two Accounting Apps Listen to Their Customers (And Actually Do Something About It)

Picture this: It’s 2021 at ‘Appy Camp, and Ben Stein from Keeper is standing at a bar, drink ticket in hand, ready to exchange it for a well-deserved cocktail after a long day of conference sessions. But when Alicia Katz Pollock rushes past—bass guitar case slung over her shoulder, racing to join the evening’s music circle around the fire—and tosses him

Read More »
QuickBooks Online Training Blog | Header Image | Royalwise
QuickBooks
Alicia Katz Pollock
The QuickBooks Online Training Revolution Has Begun

(Watch the video above to hear the full story straight about QuickBooks Online Training from Alicia Katz Pollock.) The accounting industry is undergoing a seismic shift. What used to be a solo bookkeeper’s job is now handled by entire departments inside CAS practices and tax firms. The pressure is on for staff at all levels to really know what they’re doing in

Read More »