Days
Hours
Minutes
Seconds

QuickBooks Online

Complete Hands-On Training

Learn QuickBooks Online in 12 weeks with our hands-on step-by-step guided course.

Ch-Ch-Ch-Changes: Navigating QuickBooks Online’s New Interface (Podcast)

Episode 106 | Navigating QuickBooks Online's New Interface | Royalwise

Table of Contents

Podcast Episode Overview

Alicia tackles the widespread frustration surrounding QuickBooks Online’s interface overhaul, addressing why change disrupts productivity and offering concrete strategies for adaptation. She reveals newly discovered features like improved sales tax management, inventory valuation options, and enhanced task management tools while acknowledging legitimate concerns about speed issues and bugs. The episode also explores the broader context of AI-driven accounting software and announces a comprehensive training series designed to help accountants and bookkeepers master the updated interface efficiently.

Creators & Guests

  • Host – Alicia Katz Pollock, MAT

Sponsors

Digits – https://uqb.promo/digits
Bluebook –  http://uqb.promo/bluebook
Women Who Count – http://uqb.promo/women

Podcast Highlights

(00:00) – Introduction: Cha Cha Changes
(01:00) – Understanding the Disruption to Productivity
(04:00) – Banking Feeds: New AI, Same Training Process
(08:00) – Finding Your Way Around the New Interface
(12:00) – Bookmarks and Menu Customization
(14:00) – Before and After: Menu Changes Explained
(17:25) – The New Customer Hub
(21:25) – Look What I Found: New Features Deep Dive
(26:25) – Experimental Features and Beta Testing
(30:54) – Backup Features in QBO Advanced
(34:54) – AI-Powered Bank Reconciliation Preview
(40:54) – The Great QuickBooks Refresh Announcement
(52:18) – Upcoming Conference Season
(55:18) – Closing Thoughts and Next Steps

Links

Alicia’s The Great QBO Refresh curriculum with classes from Sept 9 through June 2026, and the membership sweepstakes, Aug 21-Sept 16,: http://royl.ws/QBO-Refresh
Complete Business Group (QSP): royl.ws/CBG
RightTool.app – mention ROYALWISE for 20% off the Pro version
Rewind Backups – http://royl.ws/Rewind
Women Who Count Conference: https://www.afwa.org/women-who-count/

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.
Join our LinkedIn community at https://www.linkedin.com/groups/14630719/
Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1

Sign up to Earmark to earn free CPE for listening to this podcast
https://www.earmark.app/onboarding

 

This podcast is independently operated and is not affiliated with or endorsed by Intuit Inc. or QuickBooks®. Any references to Intuit and QuickBooks products are made solely for the purpose of discussing the topics related to the company and its software.

Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Picture of Alicia Katz Pollock
Alicia Katz Pollock
Recently named one of America's Top 50 Women in Accounting, Alicia is a leading expert in QuickBooks Online training with a Masters in Teaching and decades of business consulting. She offers a range of tailored resources from self-paced courses to personalized coaching. Known for her patience and commitment, Alicia simplifies QuickBooks for clients, helping them achieve their financial management goals with ease.
Don't forget to share this post.
Related Articles
Episode 129 | Sales Tax Less Taxing | Blog Header | Royalwise
QuickBooks
Alicia Katz Pollock
Deep Dive: Let’s Make Sales Tax Less Taxing (Podcast)

Podcast Episode Overview Sales tax in QuickBooks Online is powerful — it tracks rates, recognizes tax holidays, and even handles economic nexus — but one wrong checkbox or a hidden shipping field can throw everything off. Alicia Katz Pollock breaks down the full sales tax workflow from setup to payment, revealing the three settings that have to line up perfectly

Read More »
Episode 128 | Intuit Connect | Blog Header | Royalwise
QuickBooks
Alicia Katz Pollock
We’re Still at Intuit Connect! (Podcast)

Podcast Episode Overview Alicia and Dan wrap up their three-part tour through the Intuit Connect Innovation Circle, covering everything from Intuit Enterprise Suite’s construction-focused upgrades to MailChimp’s QuickBooks integration and enhanced bill pay workflows. They discuss AI-powered project management tools, approval workflows that go seven layers deep, and how Credit Karma is now offering lending services directly within QuickBooks—plus why

Read More »
Episode 127 | Year-End QBO Cleanup | Blog Header | Royalwise
QuickBooks
Alicia Katz Pollock
Year-End QBO Cleanup (Podcast)

Podcast Episode Overview Alicia walks through her systematic approach to year-end cleanup, explaining why many business owners’ books contain errors that go unnoticed until tax time. She covers the most common trouble spots—from duplicate revenue in undeposited funds to improperly categorized transactions—and demonstrates how to use QuickBooks’ built-in tools like the Reclassify feature and Report Options to fix problems at

Read More »