Mentorship Program for Apple Products

Apple Product Mentorship

Get comfortable with your Mac, iPhone, and iPad. Learn Apple at your convenience. What you need, exactly when you need it.

Get comfortable with your Mac, iPhone, and iPad. Learn Apple at your convenience. What you need, exactly when you need it.

Mentorship Subscriptions are tiered to provide exactly the right combination of self-paced training and the one-on-one support you need.

Our Mentorship Membership™ Program delivers a thorough and personalized approach to help you:
Learn to use a Mac, iPhone, and iPad
Understand Apple ID and iCloud
Configure email, install apps, and manage files
Synchronize data between Mac and iPhone

Choose a program tier that best fits your preferred style of learning and needs

All subscriptions are month-by-month with no annual commitment. You can switch tiers as your needs and skills evolve!

Unlimited access our 40+ hour On-Demand Apple Video Library

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Unlimited access to our Community Discussion Group

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Access to one 1-hour members-only Q&A Zoom Session, every month

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$39 coupon for any live class or video course, every month

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Free subscription to BackBlaze backups

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Free computer health & security monitoring with RoyalGuard

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60 minute one-on-one session with Jamie, every month

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Exclusive discounts on additional one-on-one sessions

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Program Benefits Explained

All Plans Include

Unlimited access to our complete Apple On-Demand Video Library

Learn what you need, when you need it, with our exclusive video tutorials. We focus on making our content fun and easy to understand so you can follow along and learn the ins and outs of your Apple products.

Choose Your Plan

All Plans Include

Unlimited access to our Community Discussion Group

Harness the power of community learning with an active and responsive support network. No matter how specific or unique your question is, you’ll never be left to guess and check on your own.

Choose Your Plan

Included in Gold Plan

BackBlaze Secure Offsite Backup Software

BackBlaze is offsite backup software, in case of theft, fire, or flood. Never lose your data again!

You may already have an external hard drive, but how often do you save to it? Or you have Time Machine, which is an always-on emergency backup, but it lives in your house.

If your emergency pertains to theft, acts of God, or damage to your house, your Time Machine backup may be as good as gone.

BackBlaze is Offsite Backup, in case of theft, fire, or flood. It’s also a backup of your backup, in case Time Machine fails!

Choose Your Plan

Included in Gold Plan

RoyalGuard Proactive Monitoring Service

RoyalGuard monitors your computer for over 100 different issues, so you don’t have to:

  • Did you accidentally install Malware? We’ll notice it and let you know.
  • Know if your hard drive is failing, or if your laptop battery won’t hold a charge, before it goes kaput!
  • Get an alert when you become low on hard drive disk space.
  • A ton of other technical stuff you’d rather not mess with yourself.

Choose Your Plan

Included in Gold & Silver Plans

Access to one 1-hour members-only Q&A Zoom Session, every month

These lively, 1-hour group Q&A sessions will not only provide the chance to get your questions answered by an Apple expert, but they also prepare you to handle other unique scenarios before they arise.

Choose Your Plan

Included in Gold Plan

A 60 minute one-on-one session with Jamie every single month

Don’t waste time trying to figure things out yourself. Sit down with Jamie and he’ll help you work through YOUR problems and learn the specific features YOU need to make the most of your Apple products. He may even show you things you didn’t know you needed to know!

Choose Your Plan

About Jamie Pollock

Jamie has worked as an independent business and tech consultant for many years, assisting large companies and small businesses in developing a wide variety of strategies and solutions. His past clients include Jantzen, Symantec and Intel, just to name a few. With an innate ability to explain complex topics, expertise in all things iPad and iPhone, and an infectious sense of humor, Jamie is a master at helping people become confident in everyday technologies.

I had a badly contaminated iPhoto file problem and had worked with several other consultants without resolution. Jamie was able to comprehend the problem and resolve most all of the issues promptly, while providing me some valuable advice and technical tips in the process. An outstanding job.
I have had Jamie to my home for one-on-one computer training and highly recommend this method of learning. You can accomplish so much more and it is well worth the cost.
Thank you so much for setting me up with Jamie from Royalwise. He spent about two hours at my home office yesterday and gave me exactly the kind of support I was looking for when I originally reached out to an Apple consultant for my project, simplifying and explaining everything clearly and getting me set up to use my photo library, iCloud services and Photos. He’s going to send me a summary email and cc you, I believe.
I think thanks to him my files are in order and I’m ready to use the new Photos app. The one remaining item to complete the loop is that I had purchased a 1 TB external drive at SMB’s recommendation, and per Jamie, it is not big enough for my library. Jamie recommended I purchase a second one.
Thank you so much for stepping in. You restored the faith and enthusiasm I had for Apple since I became a customer in 2010. I appreciate having the introduction to Jamie, who is terrific.
Having used the computer help services of both Alicia and Jamie for over two years, I cannot speak more highly of their knowledge, attitude and teaching ability.

I have primarily worked with Jamie and have found him an excellent teacher for me. That is quite a comment as at age 86 I don’t have much exposure to friends who can reinforce his ideas and solutions after his lessons. Unfortunately,at my age ,I tend to forget his instructions if I don’t put them to use fairly often after my lesson. He recognized this shortcoming and now leaves me with a short written recap of the subjects we covered. When needed, I can now refer back to his notes to refresh my memory of the solution.

I think the best way to describe both of the Pollocks is to say that they are extremely talented in their field, fun people to know, and, above all, patient with their pupils. I recommend them to any one who needs assistance.
When Jamie visited us to help with our iCloud storage needs, he was able to set us on the proper course to resolution. He helped me to understand the process well enough to troubleshoot a later problem when the uploading suddenly stopped. Now, all items we need to have stored in the cloud have been successfully uploaded.

So, we don’t need any further assistance. However, Jamie reminded us of the double-dog rule concerning computer age so we expect to see you again sometime in the not too distant future.
I’ve been intending to write Jamie and thank him for getting us on the right track! (we couldn’t consistently connect with the printer). He pointed to the router, gave us good information about what we needed and, lo and behold, once we had it set up we had a working printer. It is SO nice to be able to print without wondering if it will work and having to turn it om and off.

So: thank you, thank you, thank you.
Jamie is spot on with his technical skills and problem solving abilities. The world of computer problems can be overwhelming, however Jamie is able to streamline, decipher and solve the most complicated issues. HIGHLY RECOMMEND.
Thank you Jamie for your help with my back up system. So glad that is now working.

Also happy for all the other little tid bits you gave me!
I had a badly contaminated iPhoto file problem and had worked with several other consultants without resolution. Jamie was able to comprehend the problem and resolve most all of the issues promptly, while providing me some valuable advice and technical tips in the process. An outstanding job.
I have had Jamie to my home for one-on-one computer training and highly recommend this method of learning. You can accomplish so much more and it is well worth the cost.
Thank you so much for setting me up with Jamie from Royalwise. He spent about two hours at my home office yesterday and gave me exactly the kind of support I was looking for when I originally reached out to an Apple consultant for my project, simplifying and explaining everything clearly and getting me set up to use my photo library, iCloud services and Photos. He’s going to send me a summary email and cc you, I believe.
I think thanks to him my files are in order and I’m ready to use the new Photos app. The one remaining item to complete the loop is that I had purchased a 1 TB external drive at SMB’s recommendation, and per Jamie, it is not big enough for my library. Jamie recommended I purchase a second one.
Thank you so much for stepping in. You restored the faith and enthusiasm I had for Apple since I became a customer in 2010. I appreciate having the introduction to Jamie, who is terrific.
Having used the computer help services of both Alicia and Jamie for over two years, I cannot speak more highly of their knowledge, attitude and teaching ability.

I have primarily worked with Jamie and have found him an excellent teacher for me. That is quite a comment as at age 86 I don’t have much exposure to friends who can reinforce his ideas and solutions after his lessons. Unfortunately,at my age ,I tend to forget his instructions if I don’t put them to use fairly often after my lesson. He recognized this shortcoming and now leaves me with a short written recap of the subjects we covered. When needed, I can now refer back to his notes to refresh my memory of the solution.

I think the best way to describe both of the Pollocks is to say that they are extremely talented in their field, fun people to know, and, above all, patient with their pupils. I recommend them to any one who needs assistance.
When Jamie visited us to help with our iCloud storage needs, he was able to set us on the proper course to resolution. He helped me to understand the process well enough to troubleshoot a later problem when the uploading suddenly stopped. Now, all items we need to have stored in the cloud have been successfully uploaded.

So, we don’t need any further assistance. However, Jamie reminded us of the double-dog rule concerning computer age so we expect to see you again sometime in the not too distant future.
I’ve been intending to write Jamie and thank him for getting us on the right track! (we couldn’t consistently connect with the printer). He pointed to the router, gave us good information about what we needed and, lo and behold, once we had it set up we had a working printer. It is SO nice to be able to print without wondering if it will work and having to turn it om and off.

So: thank you, thank you, thank you.
Jamie is spot on with his technical skills and problem solving abilities. The world of computer problems can be overwhelming, however Jamie is able to streamline, decipher and solve the most complicated issues. HIGHLY RECOMMEND.
Thank you Jamie for your help with my back up system. So glad that is now working.

Also happy for all the other little tid bits you gave me!

Take the first step toward using Apple products with ease!