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Meet Alicia

Alicia Katz Pollock of Royalwise Solutions

Alicia Katz Pollock

Over 30 years ago, when she was 13, Alicia Katz Pollock received her first computer, an Apple IIc. She immediately designed a database for her father’s dental practice to automatically send postcards to his patients every 6 months to come in for a checkup and cleaning. Her passion for computers grew as she did.

A natural teacher, Alicia earned her Master of Arts in Teaching, but instead of turning to the public schools, she developed computer curricula.

She blends the skills of technology, the art of communication, the patience of a trainer, the wisdom of a business consultant, and the detailed eye of an obsessive-compulsive to bring you the finest in business solutions.

She has authored several courses for Lynda.com in Microsoft Office applications for both PCs and Macs. Watch her online courses in Microsoft Access, Microsoft PowerPoint, and MS Outlook for Mac.

As a member of the Intuit Trainer/Writer Network, Alicia writes official QuickBooks training materials, leads Intuit-authorized QuickBooks workshops, and provides valuable feedback to Intuit to help improve their products and services.

Visit her YouTube channel for short videos of some of the techniques found in the Tips & Tricks category of our blog.

Connect with Alicia on Linkedin.


Alicia’s certifications include:

  • Intuit QuickBooks ProAdvisor
  • Member of the Intuit Trainer/Writer Network
  • Microsoft Certified Trainer
  • Microsoft Office Specialist, Master Level
  • Apple Consultants Network
  • Apple Certified Support Professional, 10.10
  • Apple Certified Support Professional, 10.7
  • Apple Certified Support Professional, 10.5
  • Microsoft Certified Application Specialist in Word, Excel, Access, PowerPoint, and Outlook
  • QuickBooks Certified User

View Alicia’s MCP Certifications

Intuit Trainer/Writer Network

Apple Consultants Network

Certified Support Professional

Apple Certified Support Professional
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Certified QuickBooks ProAdvisor

Microsoft Office User Specialist

Microsfot Office Specialist
Microsoft Partner Network