Approximately 30 years ago, when she was 13, Alicia received her first computer, an Apple IIc. She immediately designed a database for her father’s dental practice to automatically send postcards to his patients every 6 months to come in for a checkup and cleaning. Her passion for computers grew as she did.
A natural teacher, Alicia earned her Master of Arts in Teaching, but instead of turning to the public schools, she developed computer curricula.
She blends the skills of technology, the art of communication, the patience of a trainer, the wisdom of a business consultant, and the detailed eye of an obsessive/compulsive to bring you the finest in business solutions.
She has authored several courses for Lynda.com in Microsoft Office applications for both PCs and Macs. Click here to watch video lessons in Microsoft Access, Microsoft PowerPoint, and MS Outlook for Mac. (Click here for a free 7-day trial.)
Visit her YouTube channel for short videos of some of the techniques found in the Tips and Tricks section of this website.
She has extensive Certifications including:
•Quickbooks Certified User
•Intuit ProAdvisor
•Microsoft Certified Trainer
•Microsoft Accredited Instructor
•Apple Consultants Network
•Apple Certified Support Professional, 10.5
•Apple Certified Support Professional, 10.7
•Microsoft Certified Application Specialist in Word, Excel, Access, PowerPoint, and Outlook
•Microsoft Office Specialist, Master Level
•Master of Arts in Teaching, Tufts University 1991
TeachStreet.com Magna Cum Laude Award
