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Fake Security Alert

Watch Out for Fake Support Pop-Ups!

DO NOT TRUST ANY RANDOM POP-UP WINDOWS WHEN YOU ARE ON THE INTERNET! DO NOT CALL ANY 1-800 NUMBERS FROM UNKNOWN SOURCES TO GET YOUR COMPUTER SECURED!  There is a major scam going around that is tricking people into paying anywhere from $400 to $700 for security protection on their Apple computers. You do not […]

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Photos app class in Portland, OR

3 Surprises From the New Photos App

With the recent release of the new version of Yosemite OS X 10.10.3 comes the long-anticipated Photos app for Mac. In addition, the iCloud Photo Library has come out of beta and is now ready for prime time! These new technologies change how we manage our photos between our mobile devices and our computers. But […]

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Gmail-Fail

Why Gmail Sucks for Apple Users! Part 1

Have you recently started getting an incorrect password message when trying to access your Gmail account? There is a chance that Google is blocking your login because you are not running the latest operating system, and not using a Google product to access your Gmail. As an Apple support professional who troubleshoots email issues on […]

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FaceTime

iMessages and FaceTime Sharing Issues

Is someone in your family reading all of your text messages without you knowing? And why is your wife’s phone ringing when you get a phone call? Wait a minute…why are your iPad and MacBook Pro ringing also?! Lots of new features were introduced with iOS 8 and OS X 10.10 Yosemite. One of the […]

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Flashlight app

Bogus Flashlight Apple Malware

A new report has hit the 24-Hour TV News Media proclaiming that “ALL Flashlight apps are malware,” tracking your every mobile move and sending it off to China, Russia and India for criminal purposes. Here is a video of supposed Cybersecurity Expert Gary Miliefsky from SnoopWall on the Brett Baier Show. First off, CALM DOWN. […]

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2 Ways to Speed Up a Slow Mac

4 Ways To Speed Up a Slow Mac

1. Close Applications Any application icon in the Dock that has a small white dot or line next to it or under it is still open. Just click and hold on the application icon in the Dock and in the pop-up menu, select Quit. If you see Force Quit in that pop-up, be aware that […]

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Using Dictation

Using Dictation on a Mac

Of all the new features that Apple has introduced lately, Dictation is one of my favorites. It’s a new technology and has some kinks to work out, but all in all, I think it’s a great addition to OSX. Using dictation, you can literately dictate anywhere you can type. Most people do not believe me […]

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